Privacy Policy
Effective April 1, 2026. TruShine Pressure Washing ("TruShine," "we," "us") respects your privacy. This policy explains what we collect, how we use it, and the choices you have.
What We Collect
When you request a quote or contact us, we collect your name, email address, phone number, property address, and any project details you choose to share. When you visit our website, we may collect anonymous usage data like your IP address, browser type, device, pages viewed, and referring URL. We use standard cookies and analytics tools to measure how the site is used and to improve it.
How We Use Your Information
We use the contact information you share to respond to your quote request, schedule service, process payment, send appointment confirmations, and follow up after the job. We use anonymous website analytics to understand which pages are helpful, which are confusing, and where to make improvements. We never sell or rent your personal information to third parties. Ever.
Who We Share With
We share your information only with vendors we need to run our business — our quote system, appointment scheduler, payment processor, and email provider. Each of those vendors is bound by contract to use your information only to serve you on our behalf. We may share information if required by law, a court order, or to protect our rights or the safety of others.
Cookies & Tracking
Our website uses essential cookies to make the site function, and analytics cookies (Google Analytics) to measure traffic. You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using our site, though some features (like the quote form's address pre-fill) may not work as smoothly.
Your Rights
You have the right to know what personal information we have about you, to request a copy, and to request deletion. You can exercise these rights any time by emailing admin@truwashing.com. We'll respond within 30 days. If you're a California resident, you have additional rights under the CCPA; we honor those rights for every customer regardless of state.
Data Retention
We keep customer records as long as necessary to service your account, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need the information, we delete or anonymize it.
Changes to This Policy
We may update this policy occasionally. The "effective date" at the top will always reflect the most recent version. Significant changes will be announced on this page.
Contact
Questions? Email admin@truwashing.com or call (843) 279-2509. We'll get back to you personally.